With regards to my first commission from Dragarta, a drawing of my character Silkara, she was very friendly, cooperative, and made the whole process smooth and easy. I felt she understood very well what I was asking for and paid close attention to details. The prelimary sketch process was great and allowed me to make any changes as necessary, although few were needed! I also felt the pricing was very fair and I got a great drawing for what I paid. Overall I was extremely pleased with the result.